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Report analyzes the impacts of COVID-19 and social disruption on consumer behaviors
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The next six months are a crucial time for retailers and understanding how to re-engage with consumers is critical.
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Tips include: Provide helpful or fun content and experiences for consumers at home.
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Loyalty and rewards programs remain a mainstay tactic in the changing retail landscape.
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Merkle is collaborating with Adobe on its customer experience management (CXM) platform, Adobe Experience Platform.
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Craft the perfect Freestyle mix and submit the recipe on Twitter or Instagram with the hashtag #MakeYourMixContest.
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HelloWorld named Agency winner in the second annual Loyalty360 Top 10 Awards.
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This article is the second in a series in which our Director of Loyalty discusses key insights from the 2019 Loyalty Barometer Report.
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In the loyalty world, understanding customers is make-or-break.
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It’s 2019, and for consumers, the Apollonian appeal of “points-for-rewards” is beginning to lose ground to the Dionysian lure of “surprise and delight.”